Return Policy

Order online

After adding an article for the first time in your basket, you need to create an account, you can use this account for future purchases and checking your orderstatus.

Bouncewear offers different payment methods, once we’ve received your payment you will get an confirmation mail. If you pay trough banktransfer it can take, depending on your bank, a couple of days before we receive the money.
Once we’ve received the money your package will be prepared, you will receive an email with the trackingscode of your shipment, this way you can follow the status of your package online. All our orders are shipped trough Bpost, secured and with signature as proof of delivery. Shipping in Belgium can take up to 2 days. Shipping to Holland, France, Germany & Luxemburg can take up to  4 or 5 days. Shipping to USA & the rest of the world can take langer than a week depending on customs.

Free Shipping above 100 Euro

All orders above 100 Euro are shipped free ( except on exclusive releases and backboards) , this applies only for Belgium, Holland, France, Germany and U.K.

VAT Deduction

USA Residents can enjoy a VAT deduction.

Return policy
If you would like to return the product, please download the return forms and fill in the forms. You can download the forms here: www.bouncewear.com/en/return-forms